FAQs

ACCOUNT FAQS

  1. Brand FAQs
  2. Product FAQs
  3. Training FAQs
  4. Dietary FAQs
  5. Shipping FAQs
  6. Refund FAQs
  7. Rewards FAQs
How to update my email address?
  1. Click the profile icon in the top right corner.
  2. Log in with your details.
  3. Click your initials in the top right corner, then select "Profile."
  4. Scroll down to "Addresses."
  5. Click the pencil icon in the top right corner to edit your default address.
  6. Once you've made your changes, click "Save."
How to update my shipping address?
  1. Click on the profile icon on the right-hand corner.
  2. Log in with your details.
  3. A pop up should appear on the left-hand. If not, click on the profile icon again.
  4. Click on “PROFILE” on the bottom row of the pop up.
  5. Click on “Shipping addresses”.
  6. Add Address or click on an existing address to edit and press “Save”.
How to update my name?
  1. Click the profile icon in the top right corner.
  2. Log in with your details.
  3. Click your initials in the top right corner, then select "Profile."
  4. You should see your name under the "PROFILE" heading.
  5. Click the pencil icon in the top right corner to edit your name.
  6. Once you've made your changes, click "Save."